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Important Information for Tenants

Getting Started – Once you have selected a property you will need to come in to the office to complete a New Tenant Application form. This will give us all your details so that we can commence setting up your tenancy. We will ask you for your full names, contact details, salary details, bank details and the names and addresses for your references.

Tenant initial costs payable in advance:
1st month's rent in full
5 week's rent maximum Security Deposit in full

Right to Rent Checks – In order to comply with Immigration Law we are required to carry out Right to Rent checks on all Tenants over the age of 18 prior to the commencement of a new tenancy. In most cases this will simply mean viewing an original copy of your passport or a combination of 2 other approved documents in your presence. We are then required to take a copy, certify the check date and keep our copy on file until a year after the expiry of your tenancy. We will ask for the dates of birth of any children under the age of 18 & in some cases, for those 16 & over, we may need a copy of their passport in order to comply with The Immigration (Hotel Records) Order 1972.

Tenancy Agreements - We will draw up the tenancy agreements for each party. You will be asked to sign and return your copy which will be sent onto your landlord. You will receive the copy of the tenancy agreement signed by your landlord.

Deposits - You will be expected to pay a security deposit prior to the start of your tenancy. For tenancies commencing after 1st June 2019 this will be a maximum of 5 week’s rent rounded down and will be clearly detailed in the Rightmove listing where the property is advertised.

The deposit must be paid in one full payment prior to commencement of the tenancy. It must be in cleared funds and will not be accepted in installments under any circumstances.

With the Tenancy Deposit Scheme introduced on 6th April 2007 the landlord or their agent has a legal duty to safeguard the tenancy deposit under one of the government approved schemes.

Where the landlord has opted for our Full Management Service, you will pay your deposit to Scott Owen and we will submit it to the Deposit Protection Service custodial scheme. Scott Owen will supply you with the Prescribed Information and a copy of the scheme rules on the day that you pay your deposit. You will need to sign this document to confirm that you have received a copy and the scheme rules.

Where the Landlord has opted for our Introduction Only Service you will usually pay the deposit direct to your landlord who will be responsible for protecting your deposit. On some Introduction Only Lets, by prior arrangement, we may collect the deposit on behalf of your landlord and submit it to the Deposit Protection Service before transferring it to your landlord. In either Introduction Only case your landlord is responsible for supplying you with the Prescribed Information.

You will be advised once you have selected your property which option your landlord has selected and how your deposit will be handled. The tenancy agreement will clearly state who is responsible for protecting the deposit. You can read more about the deposit handling on our Landlords and Services pages.

Lead Tenant – With the introduction of the Tenancy Deposit Scheme there are new rules with respect to joint tenancies. The Deposit Protection Service requires that in the case of joint tenants you will all need to agree on who will be the elected Lead Tenant. The duties of the lead tenant are to represent the interests of all the joint tenants and any third party. You must act on behalf of the tenants specifically in connection with the completion of the joint repayment form, statutory declaration, dispute form or other form. You must agree with the landlord or third party the distribution of the deposit at the end of the tenancy. You must provide repayment information for each tenant and the third party to enable the DPS to provide confirmation notices.

Payment Methods – Rent can be paid to us monthly by standing order. If you are in receipt of Housing Benefit, and you landlord has agreed to accept Housing Benefit, your benefit must be paid directly to you and you must pay your rent in full to Scott Owen on your monthly due date.

Property Condition & Up keep – Under our Full Management option a Property Condition report and inventory will be drawn up at the start of your tenancy and also at the end of your tenancy. These documents will act as a record of the property condition whilst in your care and will be used in evidence at the end of a tenancy to demonstrate any damages. Scott Owen will also carry out a periodic inspection of the property and will report any concerns to your landlord.

You must ensure that the property is kept clean and in good order. The carpets and décor must be treated with care. If there is a garden you must keep it well maintained.

Bills – You are responsible for arranging and paying for any contents insurance you wish to have to protect your possessions.

You are also responsible for paying the council tax, gas, electricity, other fuel, water supply, sewerage, telephone (other than a mobile), internet, cable TV & TV licence for the property.

We suggest that you take the meter readings for the gas, electricity and water on moving in and on leaving for your own records.

British Property Awards Winner 2023-2024

Scott Owen Lettings Limited
45a High Street, Heathfield, East Sussex. TN21 8HU
Heathfield: (01435) 868202, Email: info@scottowenlettings.co.uk

Scott Owen Lettings Limited is registered in England & Wales. Company No. 8647715
Registered Office: 45a High Street, Heathfield, East Sussex. TN21 8HU
VAT registration. No: 771 6345 19

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