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Important Information for Tenants


Getting Started – Once you have selected a property you will need to come in to the office to complete a New Tenant Application form. This will give us all your details so that we can commence setting up your tenancy. We will ask you for your full names, contact details, salary details, bank details and the names and addresses for your references.

Tenant Application Fee:
Covers our time and costs to obtain your references, make credit checks & identification checks & set up your file. This is a non-refundable fee payable prior to the setting up your tenancy - £300 including VAT per property not per tenant.

Tenant initial costs payable in advance:
Tenant Application Fee as above
1st Month's rent in full
Security Deposit in full

Money Laundering Regulations - In order to comply with The Money Laundering Regulations 2007 we have a duty of care to obtain 2 forms of ID from Landlords & Tenants.The first to confirm indentity - Usually a current valid signed passport or a current UK photocard driving licence.The second to confirm evidence of address - Usually a utility bill less than 3 months old or a current bank or building society statement.A full list is available on request.

Tenancy Agreements - We will draw up the tenancy agreements for each party. You will be asked to sign and return your copy which will be sent onto your landlord. You will receive the copy of the tenancy agreement signed by your landlord.

Deposits - You will be expected to pay a security deposit prior to the start of your tenancy. This is usually equal to one months rent. However there may be some circumstances where the landlord will ask for a higher deposit such as when they have agreed that you may keep a pet at the property.

The deposit must be paid in one full payment prior to commencement of the tenancy. It must be in cleared funds and will not be accepted in installments under any circumstances.

With the Tenancy Deposit Scheme introduced on 6th April 2007 the landlord or their agent has a legal duty to safeguard the tenancy deposit under one of the government approved schemes.

Where the landlord has opted for our Full Management Service, you will pay your deposit to Scott Owen and we will submit it to the Deposit Protection Service custodial scheme. Scott Owen will supply you with the Prescribed Information and a copy of the scheme rules on the day that you pay your deposit. You will need to sign this document to confirm that you have received a copy and the scheme rules.

Where the Landlord has opted for our Introduction Only Service you will usually pay the deposit direct to your landlord who will be responsible for protecting your deposit. On some Introduction Only Lets, by prior arrangement, we may collect the deposit on behalf of your landlord and submit it to the Deposit Protection Service before transferring it to your landlord. In either Introduction Only case your landlord is responsible for supplying you with the Prescribed Information.

You will be advised once you have selected your property which option your landlord has selected and how your deposit will be handled. The tenancy agreement will clearly state who is responsible for protecting the deposit. You can read more about the deposit handling on our Landlords and Services pages.

Lead Tenant – With the introduction of the Tenancy Deposit Scheme there are new rules with respect to joint tenancies. The Deposit Protection Service requires that in the case of joint tenants you will all need to agree on who will be the elected Lead Tenant. The duties of the lead tenant are to represent the interests of all the joint tenants and any third party. You must act on behalf of the tenants specifically in connection with the completion of the joint repayment form, statutory declaration, dispute form or other form. You must agree with the landlord or third party the distribution of the deposit at the end of the tenancy. You must provide repayment information for each tenant and the third party to enable the DPS to provide confirmation notices.

Payment Methods – Rent can be paid to us monthly by standing order. If you are in receipt of Housing Benefit, and you landlord has agreed to accept Housing Benefit, your benefit must be paid directly to you and you must pay your rent in full to Scott Owen on your monthly due date.

Property Condition & Up keep – Under our Full Management option a Property Condition report and inventory will be drawn up at the start of your tenancy and also at the end of your tenancy. These documents will act as a record of the property condition whilst in your care and will be used in evidence at the end of a tenancy to demonstrate any damages. Scott Owen will also carry out a periodic inspection of the property and will report any concerns to your landlord.

You must ensure that the property is kept clean and in good order. The carpets and d้cor must be treated with care. If there is a garden you must keep it well maintained.

Bills – You are responsible for arranging and paying for your own contents insurance. You are also responsible for paying the council tax, gas, electricity, water supply, sewerage, and TV licence for the property. We suggest that you take the meter readings for the gas and electricity on moving in and on leaving for your own records.




Scott Owen Lettings Limited
45a High Street, Heathfield, East Sussex. TN21 8HU
Heathfield: (01435) 868202, Email: info@scottowenlettings.co.uk

Scott Owen Lettings Limited is registered in England & Wales. Company No. 8647715
Registered Office: 45a High Street, Heathfield, East Sussex. TN21 8HU
VAT registration. No: 771 6345 19